Enabling & Disabling Users
Disabling a user is a reversible way to revoke access while keeping everything about their account intact. It is the right choice when someone needs to be locked out temporarily — for example, while on extended leave — rather than removed for good.
If you instead need to remove someone permanently, see Deleting Users.
Disabling a User
The Active? toggle on each row of the Users list controls whether a user can access CheckFlow. Turning it off immediately prevents the user from logging in.
Everything about the account is preserved while it is disabled:
- Their data, assignments, group memberships, role, and permissions are all kept exactly as they were.
- Their work history remains intact.
- The account can be re-enabled at any time by turning the toggle back on, restoring access instantly.
When a user is disabled, their Role and Permissions dropdowns are greyed out. They become editable again once the account is re-enabled.
Restrictions
There are two restrictions on disabling users:
- You cannot disable your own account. Ask another Administrator to do this if needed.
- At least one active Administrator must remain at all times. You cannot disable the last active Administrator on the team.
Disable or Delete?
| Disable | Delete | |
|---|---|---|
| Reversible | Yes — re-enable at any time | No — permanent |
| Configuration (role, permissions, groups) | Preserved | Lost |
| Work history | Preserved | Preserved |
| Appears in the team list | Yes (shown as inactive) | No |
| Best for | Temporary lockouts | Permanent removal |
tip
If you are unsure, disable the user. You can always delete them later, but a deleted user's configuration cannot be recovered.
Notifications
When a user's active status is changed, all other Administrators and the affected user receive an in-app notification. The Administrator who made the change is not notified of their own action.